Terms And Conditions

Flock Your Wall Trading Terms

Welcome to Flock Your Wall (“We, “Us” or “Flock Your Wall”). Please note that You, (“You” and “Your”) as a purchaser of Products made available through Flock Your Wall (“Products”) and Your use of products provided by flock Your Wall is subject to the following terms and conditions (“Terms”). Purchase of Products You must be 18 years of age to purchase Products from Flock Your Wall. Please read these Terms carefully prior to making a purchase. In making a purchase this indicates that you have accepted and have understood the Terms.

This website has been put together to comply with English law and is operated in England by

Parr Web Trading Limited
11 High Street
Upavon
SN9 6EA
England
United Kingdom.

All visits to this website shall be governed by English law.

Samples

Wallpaper may vary in colour from that seen on your monitor. Please therefore use the sample service. Samples are available for colour and texture match only, and are supplied in A4 size. The full design and pattern repeat can be viewed online.

We do our best to send samples out as soon as they are requested however in busy periods, these can take approximately 7-days.

Please select ‘Request Product Sample’ and enter all the fields making sure you enter a shipping address if it’s different from your billing address (UK only).

Credit and Debit Card payments are processed using Secure Trading. We can take payments by credit and debit card over the phone, please contact us on 0845 5197 973.

Payment

Payment may be made by any of the means stated. Orders are accepted on the condition that Products will be supplied at the price ruling on despatch. Flock Your Wall uses Secure Trading to provide maximum security over the internet.

All prices are based in Pounds sterling and are inclusive of VAT. Delivery charge is in addition as per order, E & OE.
Payments can be made via Visa and Mastercard credit cards, or Switch and Delta Debit cards.
Parr web trading Limited use Secure Trading payment services.

Delivery

Our standard carriage charge to UK mainland addresses is £7.95 (inc. VAT). If your delivery country isn’t shown in the shopping basket, please email sales@flockyourwall.co.uk or call 0845 519 7973 for a carriage quote. Delivery will normally be within five working days from order to mainland UK. For other destinations delivery will normally be between five and ten working days but this cannot be guaranteed. If any Products are out of stock You will be notified at the earliest opportunity. Delivery will normally be by post or courier. All Products must be paid for prior to delivery. Risk shall pass on delivery. If there is any short delivery or damage to goods in transit, this should be notified to Flock Your Wall by You with full particulars within three working days of delivery. We cannot be financially liable for delay in delivering the Products, however arising.

Satisfaction Guarantee and Returns

Returns Policy

If You are not completely satisfied with your wallpaper and want to return it you must notify us by email within seven working days from the day after you receive your goods. You must return it at your cost (which for overseas Customers must include all UK customs clearance formalities) undamaged and in the original packaging for a full refund. In addition, for up to 28 days after purchase, goods may be returned provided that they are in the same condition as stated above together with the sales ticket for a refund subject to a 20% re-stocking charge. However, if a product has been made individually to your specification then these rights to return do not apply, unless the product is faulty. These provisions do not affect your statutory rights, see below. No returns can be accepted or will be credited without prior agreement, therefore email us within seven days at sales@flockyourwall.co.uk

Should a customer wish to cancel an order, prior to despatch, Flock Your Wall will give the customer a full refund of their money within 5 days of their notifying Flock Your Wall of the cancellation.

In the event of a fault please send a sample of the product to us with the label – it should not be necessary to return all the faulty product. Please do note that You should check all wallpaper products for faults before and during hanging. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge.

No returns can be accepted or will be credited without prior agreement, therefore please email us within seven days at sales@flockyourwall.co.uk and we will send you a Returns Form.

Please note that we do not refund the original shipping cost or the cost of returning the goods.

Warranties

If Flock Your Wall discovers that a price was mis-stated or that a Product is out of stock, Flock Your Wall will either notify You by e-mail or give You the option of voiding the sale.

Sale of Goods

All Products are believed by Flock Your Wall to be of a quality suitable for the purpose and specification for which they are intended. Any defect should be reported to Flock Your Wall immediately it is discovered. All technical information in response to enquiry is given by Flock Your Wall in good faith. It will ultimately be for You to satisfy yourself as to the suitability of the product having regard to Your own particular situation and upon site conditions that are unknown to Flock Your Wall. The liability of Flock Your Wall will not exceed the value of the Products supplied. In particular, loss of profits and consequential, financial and other such losses are excluded.

General

Your purchase of Products from Flock Your Wall will be a contract made in England. Any dispute will be governed by English law and the parties agree to submit to any court of competent jurisdiction within England. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to You. Your rights are unaffected. Flock Your Wall can revise these Terms without notice by posting new Terms on the Flock Your Wall site or by notifying You by e-mail. Further purchase of Products after such posting or notification constitutes Your acceptance of the revised Terms.

Your Local Laws

Use and import of Products by You are subject to Your own customs, policies, clearance and any fees and You must comply with all laws and regulations of the country of import. No warranty is given by Flock Your Wall as to the legality of the Products at the location where they are received. April 2000

Disclaimers

Content- Parr Web Trading Limited. provides this site on an “as viewed basis” and therefore makes no guarantees or warranties to this site or its contents.

Copyright— All design, text, graphics, and the selection, alteration and arrangement of the aforesaid elements are the copyright of Parr web trading Limited, all respective trade marks and logos are property of the respective manufacturers. and it’s associated partners.

Privacy policy & data protection

Personal Information

From time to time, we may collect, store and use personal information collected from visitors to this website. All processing of personal information is done in accordance with current UK Data Protection legislation. Please read our Privacy Policy for details of our collection and use of personal data and your access and correction rights to any data held about you.

Hypertext Links and Cookies

Where this website is hypertext linked to any website operated by any third party Flock Your Wall accepts no responsibility or liability arising in respect of any content, information or transaction on or carried out on such website. The presence of a hypertext link on our website shall not be deemed to be a recommendation or endorsement of such website by Flock Your Wall.

Credit Card Processing By:
Online Payments by SecureTrading